Online Registration Information

Terms & Conditions

  • Early bird registrations must be paid in full prior to the early bird deadline to take advantage of early bird pricing. If registrants have not paid by the early bird cut-off date, the full conference rate will apply.
  • Prices are listed clearly in Canadian dollars or US dollars for each conference, not including GST.

Please review the Terms & Conditions displayed in the Register Now section regarding your specific conference.

Refund Policy

For attendee cancellations, please send a written request by email to [email protected].

  • For requests received by the early bird deadline, your registration fee will be refunded, less a 20% handling fee.
  • For requests received after the early bird deadline, there will be no refunds.
  • For events where there is no early bird deadline, requests received within 45 days of the event will not be refunded and before that the 20% handling fee will apply.
  • No credits are given to no-shows or late shows.

Privacy Policy

Web Site Privacy Policy

Reboot Communications Limited (“Reboot”) is committed to protecting your personal information. The following is a summary of our privacy practices for this web site (www.rebootcommunications.com) and our website aliases rebootbc.com, rebootalberta.com, rebootcanada.com, rebootnorthamerica.com, rebootamerica.com, rebootconference.com, rebootconferences.com, rebootworldwide.com, and rebootglobal.com.

What is personal information?

Personal information is information that identifies you as an individual and relates specifically to you. Personal information does not include your business contact information.

What personal information does Reboot collect?

No personal information is collected from visitors accessing our website, or emailing us for general information about Reboot. If you elect to engage our services, you may be asked to provide us with personal information including:

  • your name, address, email address, phone and fax numbers;
  • occupation;
  • credit card and information;
  • information which we require in order to satisfy your request for service;

and in voluntarily providing this information, your consent for Reboot to use the information in a reasonable and prudent manner, and only for the purposes for which it was collected, will be implied.

If someone nominates you for an award, personal information may be provided about you.

Whenever possible, Reboot limits the collection of personal information about you.

How does Reboot use the personal information provided?

If you choose to communicate with us or engage our services by web site, the personal information you provide will be used:

  • to satisfy your request; and
  • internally, for Reboot’s own research and marketing purposes

and will not be used for any other purpose.

Reboot web sites do not use cookies to track or identify computers or individuals.

Web server logs do record IP addresses, network domain name, and browser details. However, these details do not identify you personally, and are used only to produce web site traffic statistics.

Who has access to your personal information

Your personal information is only disclosed to Reboot employees, contractors, committee members and volunteers providing the services you are seeking. We will not sell, rent or share your personal information with non-affiliated companies or people.

Award nominations are accepted online, and are shared with the year’s nomination committee members via the Internet.

Security of personal information

Reboot safeguards the personal information you give us, to the best of our ability. With your consent

  • credit card numbers are processed through a 128-bit encrypted hosted real-time credit card authentication gateway; or over the telephone.

This web site contains links to other Web sites. Reboot Communications is not responsible for the privacy practices or the content on such Web sites.

Information Retention, Removal, and Correction

If you use our services, your consent to our retention of the information you provide is implied. Upon request from you, we will:

  • share with you, the personal information we have about you;
  • update your personal information;
  • remove your personal information from our database.

If we use your personal information to make a decision that directly affects you, we must maintain the information for at least one year after using it so that you have a reasonable opportunity to obtain access to it. In all other cases we will destroy documents containing your personal information, or remove the means by which the personal information can be associated with you, as soon as it is reasonable to assume that:

  1. the purpose for which that personal information was collected is no longer being served by retention of the personal information, and
  2. retention is no longer necessary for legal or business purposes.

You can contact us and ask to speak to our privacy officer by fax (250-595-1793), email via our website, or mail at Shoal Point, #814-21 Dallas Road, Victoria, B.C., V8V 4Z9, Canada.

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